NOTICE: IMPORTANT SAFETY RECALL
Saab Recall No. 15031 (11281)
NHTSA Recall No. 11V-464
May 2014
Dear Saab Owner,
General Motors is very interested in your safety and continued satisfaction with
your vehicle. Our records show that your 2005-2006 model year Saab 9-2X
vehicle has been relocated into an area that is included in a regional safety
recall. GM recently searched registration records for vehicles that have been
registered in the affected areas since the release of this regional recall in April
2012. Please follow the instructions below to address this matter.
This notice is sent to you in accordance with the National Traffic and Motor
Vehicle Safety Act. Fuji Heavy Industries and Saab Automotive AB have decided
that a defect which relates to motor vehicle safety exists in certain 2005 and
2006 model year 9-2X models. Public records indicate that you are the current
owner or driver of a 2005 or 2006 model year Saab 9-2X that may be subject to
this condition and currently registered in, at least one of the following states:
Connecticut, Maine, New Hampshire, Vermont, Delaware, Maryland, New
Jersey, West Virginia, Massachusetts, New York, Wisconsin, Illinois, Michigan,
Ohio, Indiana, Minnesota, Pennsylvania, Iowa, Missouri, Rhode Island, and the
District of Columbia.
Also, Federal Law requires that any vehicle lessor receiving this recall notice
must forward a copy of this notice to the lessee within ten days.
It has been determined that your vehicle may have been manufactured with front
lower control arms (transverse links) that could corrode if the hanger bracket
area is exposed to salt for a prolonged period of time. If the vehicle is operated
for an extensive period in a “salt-belt” area (states listed above that use salt
extensively on the roads in the winter), continued exposure to salt could cause
the lower control arm hanger brackets to rust and eventually break.
DESCRIPTION OF THE SAFETY HAZARD
The lower control arms are part of your vehicle’s front suspension. If one or both
were to break due to rusting, control of the vehicle could be affected without prior
warning, possibly resulting in a crash. If you encounter this situation, avoid
sudden braking and steer straight ahead as you gradually slow down. Then
move to an area off of the roadway where you can safely stop.
INSPECTION/REPAIR
Your Saab Official Service Center (OSC) will inspect the current condition of your
vehicle’s front lower control arms. If both are found to be acceptable, anti-rust
materials will be applied to the areas of concern as a preventive measure. If
either control arm is found to be unacceptable, both will be replaced. These
repairs will be performed at no cost to you. The time to inspect the front lower
control arms and apply anti-rust material is approximately 45 minutes. However,
if it is determined that the lower control arms require replacement, the total
estimated repair time is approximately 2 hours and 40 minutes and the parts will
need to be ordered.
REIMBURSEMENT
The enclosed form explains what reimbursement is available and how to request
reimbursement if you have paid for repairs for this condition. Your request for
reimbursement, including the information and documents mentioned on the
enclosed form, must be received by May 31, 2015.
If you have any question or need any assistance to better understand related
repairs, please contact your dealer. If you have question related to a potential
reimbursement, place contact the Saab Customer Assistance Center at 1-800-
955-9007.
You are urged to make an appointment with your Authorized Saab Official
Service Center (OSC) as soon as possible. All Saab Official Service Centers
(OSCs) have received the recall service information needed to rectify your
vehicle.
Please refer to the attachment for further information. This action is being taken
in the interest of your safety and continued satisfaction with your Saab vehicle.
OWNER INFORMATION ATTACHMENT:
SAAB RECALL NO. 15031 (11281)
1. What is the defect?
Your vehicle may have been manufactured with front lower control arms
(transverse links) that could corrode in the hanger bracket area if exposed to salt
for a prolonged period of time. If the vehicle is operated for an extensive period
in a “salt-belt” area (states listed above that use salt extensively on the roads in
the winter), continued exposure to salt could cause the lower control arm hanger
brackets to rust and eventually break.
2. What are the safety risks?
The lower control arms are part of your vehicle’s front suspension. If one or both
were to break due to rusting, control of the vehicle could be affected without prior
warning, possibly resulting in a crash. If you encounter this situation, avoid
sudden braking and steer straight ahead as you gradually slow down. Then
move to an area off of the roadway where you can safely stop.
3. What steps are being taken to address this condition?
Take your vehicle to an authorized Saab Official Service Center (OSC), who will
inspect and test the current condition of your vehicle’s front lower control arms. If
both are found to be acceptable, anti-rust materials will be applied to the areas of
concern as a preventive measure. If either control arm is found to be
unacceptable, both will be replaced. These repairs will be performed at no cost
to you.
We urge you to make an appointment with your Saab Official Service Centers
(OSCs) representative as soon as possible. Please bring this letter with you on
the day of your appointment.
There is no charge for this recall.
4. What if you have a problem or question regarding this recall?
The Saab Customer Assistance Center is available to assist you in resolving any
questions and may be contacted toll free at 1-800-955-9007. If after contacting
the Saab Customer Assistance Center and your Saab Official Service Center
(OSC), you are still not satisfied that we have done our best to remedy this
condition within 60 days after you receive this notice, you may submit a
complaint to the Administrator, NHTSA, 1200 New Jersey Ave., SE, Washington, DC 20590;
or call the toll-free Vehicle Safety Hotline at 888-327-4236 (TTY: 1-800-424-9153);
or go to
Home | Safercar -- National Highway Traffic Safety Administration (NHTSA).
