14525/15036 Recall - Regional Front Passenger Air Bag Inflator Replacement
IMPORTANT SAFETY RECALL
October 2014
Dear Saab Customer:
General Motors (GM) strongly recommends that you have this safety recall repair performed immediately. If you do not follow the instructions in this letter, you should not drive your vehicle.
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Subaru of America has decided that a defect, which relates to motor vehicle safety, exists in certain 2005 model year Saab 9-2X vehicles. These vehicles were manufactured by Subaru of America for the Saab brand and marketed by GM. As a result, GM is conducting a safety recall.
You received this notice because our records, which are based primarily on state registration and title data, indicate that your 2005 model year Saab 9-2X vehicle was previously or is currently registered in Florida, Hawaii, Puerto Rico or U.S. Virgin Islands.
IMPORTANT
This notice applies to your 2005 model year Saab 9-2X.
Your vehicle is involved in Saab safety recall 15036.
Schedule an appointment with your Saab Official Service Center on or after November 12, 2014.
This service will be performed for you at no charge.
Why is your vehicle being recalled?
Your vehicle is equipped with a front passenger air bag assembly. When operated in areas with consistently high absolute humidity, the front passenger air bag inflator module could be susceptible to rupture and the front passenger air bag could deploy abnormally in a crash, increasing the risk of injury to the occupant.
What will we do?
Your Saab Official Service Center will replace your vehicle’s front passenger air bag inflator module. This service will be performed for you at no charge. Based on current information, GM believes it will have a sufficient supply of parts for this recall on or after November 12, 2014. In the case that the parts are not available, GM will provide a loaner vehicle until the repair can be completed. Because of service scheduling requirements, it is likely that your Saab Official Service Center will need your vehicle longer than the actual service correction time of approximately one hour.
Until the repair is performed, the front passenger seat should NOT be occupied.
What should you do?
GM strongly recommends that you have this safety recall repair performed immediately. Please contact any Saab Official Service Center on or after November 12, 2014 to schedule an appointment. When taking your vehicle to the Saab Official Service Center for your service appointment it is recommended that only the driver occupy the vehicle. If you are uncomfortable driving the vehicle to the Saab Official Service Center, please contact your Saab Official Service Center who will arrange for vehicle pick up.
You do not need this letter to have this recall completed; however, to assist the Saab Official Service Center in confirming vehicle eligibility, we request that you present this notice at the time of your service appointment.
Do you have questions?
If you have questions or concerns that your Saab Official Service Center is unable to resolve, please contact the Saab Customer Assistance Center at 1-800-955-9007.
If after contacting your Saab Official Service Center and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to Home | Safercar -- National Highway Traffic Safety Administration (NHTSA). The National Highway Traffic Safety Administration Campaign ID Number for this recall is 14V471.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Jeffrey M. Boyer
Vice President
Global Vehicle Safety
Saab Recall Number: 15036 (GM 14525)
