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  1. #1

    Join Date
    09 Oct 2013
    Location
    Ireland
    Posts
    2
    Saab(s)
    9-5 MY2010
    Thumbs Up:   0

    Problems with infotainment system - firmware update (E800)

    Hi I have a 2010 Saab 9-5 Vector with the infotainment system with the HDD and sat nav.
    I have a number of minor problems and now one serious one and would appreciate any help.
    The minor problems.
    1 the sat nav defaults to Belgium as country ( I live in Ireland) and will not remember destinations which only becomes a problem if you stop the car and come back to it say 20 mins later and you then have to re enter your destination.
    The other minor problem is it will not accept an adjustment to the clock ie summer time is an hour ahead of winter time but the clock defaults back to winter time.

    The big problem is the car has now stuck on bluetooth and neither the radio/CD/or i pod will now work.
    Nor does the phone eventhough it states that it is connected.

    When you leave the car the radio scree stays live.

    If I disconect the battery and leave over night will this just re boot or will I just have the same problem?

    Any advice would be welcomed.

    Fantastic car apart from these problems!

    Thanks,

    Ed

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  2. #2
    Saab Enthusiast brownieone's Avatar
    Join Date
    19 Jul 2012
    Location
    Potomac Falls, VA
    Posts
    166
    Saab(s)
    2011 9-4X Premium, 2010 9-5 Aero, 2008 TurboX SC
    Thumbs Up:   0
    Here in USA, there is a TSB available for this problem. It gets repaired by a software update. I had this update done over 2 years ago, and it is holding strong. If you were in the US, I'd refer you to Saab of Memphis, the awesome dealership that took care of my issue.

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  3. #3

    Join Date
    09 Oct 2013
    Location
    Ireland
    Posts
    2
    Saab(s)
    9-5 MY2010
    Thumbs Up:   0
    Hi brownieone,

    Thanks for your post.

    I fixed the problem with the bluetooth and the infotainment system by plugging out the fuse in the glovebox and putting it back in.
    Somehow that fixed it.

    However the clock will not save the correct time and the sat nav defaults to Belgium!

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  4. #4
    Saab Fan
    Join Date
    08 Dec 2012
    Location
    Chicago, Illinois
    Posts
    22
    Saab(s)
    2006 9-3 Aero Sdn (sold 8/2013). 2010 9-5 Aero (11/2012-present). 2009 9-3 2.0T (11/2013-Present)
    Thumbs Up:   1
    Quote Originally Posted by Edwal View Post
    Hi brownieone,

    Thanks for your post.

    I fixed the problem with the bluetooth and the infotainment system by plugging out the fuse in the glovebox and putting it back in.
    Somehow that fixed it.

    However the clock will not save the correct time and the sat nav defaults to Belgium!
    I think all the sat/nav radio units were GM reject units that GM gave to Saab to put into these cars. My bluetooth, nav, compass, and voice recognition stopped working in March. I finally took it in a few weeks ago and was told I needed a new radio unit; $3100 new or $1690 refurbished. I haven't done it yet because I want to try another dealership but since they checked it at the first dealership the radio no longer remembers the tone settings or date/time (it says midnight Jan 1, 2006 every time I start the car) and the "buttons" on the touch screen are blue instead of Saab green. The radio, ipod, and dvd player all still work so I'm willing to hold off on replacing the unit for now.

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  5. #5
    Saab Enthusiast brownieone's Avatar
    Join Date
    19 Jul 2012
    Location
    Potomac Falls, VA
    Posts
    166
    Saab(s)
    2011 9-4X Premium, 2010 9-5 Aero, 2008 TurboX SC
    Thumbs Up:   0
    Sure ... here in the US before the TSB fix, mine was always reverting back an hour (at least it would be correct part of the year due to Daylight Savings we do here) and the default location was Washington DC.

    Quote Originally Posted by Edwal View Post
    Hi brownieone,

    Thanks for your post.

    I fixed the problem with the bluetooth and the infotainment system by plugging out the fuse in the glovebox and putting it back in.
    Somehow that fixed it.

    However the clock will not save the correct time and the sat nav defaults to Belgium!

    0 Not allowed!

  6. #6
    Saab Fan
    Join Date
    28 Aug 2013
    Location
    netherlands
    Posts
    34
    Saab(s)
    2000 95, 2010 95
    Thumbs Up:   0
    Anyone in Europe able to get the software fix on the radios

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  7. #7

    Join Date
    12 Jul 2013
    Location
    Sweden
    Posts
    2
    Saab(s)
    Saab 9-5 Aero Turbo6 XWD 2010, Saab 9-3 Aero 2.8T 2008
    Thumbs Up:   0
    Hi, I have a Saab 9-5 Aero with the same problems. Saab Parts in Trollhättan, Sweden has a DVD-based update which they tried on my car twice, but it did´nt work out so now i´m waiting for a replacement unit. My dealership said that about 80 precent of the cars with the problem can be fixed by the update, the other ones need a new unit.
    Perhaps Saab parts in ireland or netherlands can can get a hold of the same dvd-based update?

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  8. #8
    Saab Fan
    Join Date
    21 Apr 2014
    Location
    Stratford upon Avon
    Posts
    17
    Saab(s)
    95 2012
    Thumbs Up:   0
    Just worked for me too. The HDD kept the whole system cycling through a reboot. All sorted now! Just the satnav to sort now or should we move to Belgium?

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  9. #9
    Saab Enthusiast brownieone's Avatar
    Join Date
    19 Jul 2012
    Location
    Potomac Falls, VA
    Posts
    166
    Saab(s)
    2011 9-4X Premium, 2010 9-5 Aero, 2008 TurboX SC
    Thumbs Up:   0
    Quote Originally Posted by AeroPower View Post
    I think all the sat/nav radio units were GM reject units that GM gave to Saab to put into these cars. My bluetooth, nav, compass, and voice recognition stopped working in March. I finally took it in a few weeks ago and was told I needed a new radio unit; $3100 new or $1690 refurbished. I haven't done it yet because I want to try another dealership but since they checked it at the first dealership the radio no longer remembers the tone settings or date/time (it says midnight Jan 1, 2006 every time I start the car) and the "buttons" on the touch screen are blue instead of Saab green. The radio, ipod, and dvd player all still work so I'm willing to hold off on replacing the unit for now.
    New unit is ~$650 from United. Don't pay $3100. I think I put you in touch with someone on FB to help you... if not, PM me.

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  10. #10
    Jeffrey
    Master SaabTech/Moderator Burnsside42's Avatar
    Join Date
    25 Oct 2010
    Location
    Point Pleasant, PA
    Posts
    1,316
    Saab(s)
    - 86' 9KT - 95' 9K Custom CS - 06' 9-3 Combi - 07' 9-7X Arc - 08' 9-3 Convertible - 08' 9-3 TurboX -
    Thumbs Up:   3
    Just needs a software update - any OSC (Saab Service Center) can do this. It loads the GM/Cadillac updated software then we overlay the Saab information post the flash to make it say SAAB again. Common issues all fixed with software.

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    European Motor Services, LLC - Point Pleasant, PA 18950 - www.europeanmotorsvc.com

 

 

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