Comments on: Is the internet slowly strangling the car industry? http://inside.saab.com/is-the-internet-slowly-strangling-the-car-industry/ Lorum Ipsum tagline Tue, 27 Dec 2011 02:03:00 +0000 hourly 1 http://wordpress.org/?v=3.1.1 By: Anonymous http://inside.saab.com/is-the-internet-slowly-strangling-the-car-industry/#comment-4901 Anonymous Wed, 09 Nov 2011 07:41:00 +0000 http://inside.saab.com/?p=3733#comment-4901 Read my last paragraph ;-) I am absolutely with you, the only difference being that I want a device not fixedly mounted in the car, but attachable thereto. That is actually what you say in your "vision" paragraph by "onto your phone". Right! Onto my phone, not onto an Android device in the car. The car needs a controller itself, of course, that will interact with the phone/tablet, but without yet another touch screen, yet another GUI, and yet another need for constant updates and data synchronising. This does not preclude a creen in the car that is able to display information from the phone; I just want to avoid the need for duplicating apps/information. Read my last paragraph ;-) I am absolutely with you, the only difference being that I want a device not fixedly mounted in the car, but attachable thereto. That is actually what you say in your “vision” paragraph by “onto your phone”. Right! Onto my phone, not onto an Android device in the car. The car needs a controller itself, of course, that will interact with the phone/tablet, but without yet another touch screen, yet another GUI, and yet another need for constant updates and data synchronising. This does not preclude a creen in the car that is able to display information from the phone; I just want to avoid the need for duplicating apps/information.

]]>
By: Anonymous http://inside.saab.com/is-the-internet-slowly-strangling-the-car-industry/#comment-4875 Anonymous Tue, 08 Nov 2011 13:03:00 +0000 http://inside.saab.com/?p=3733#comment-4875 Thylmuc, I think you're not seeing the full level of integration that's possible. Don't think of the car's display as another device, it's an extension of your current device, with a better screen. There's no reason why the interface should be much different from your current phone, and why it shouldn't switch to your spouse's phone's interface when s/he is driving. As such, the car should be able to pull your calendar out of your phone (or out of the cloud using the logon that's stored on your phone), associate meetings with mapped locations, weather info, parking info, etc. It should also have access to your music library, your contacts, your preferred mapping provider. No need to take the phone out of your pocket and attach it to a plastic bracket, blocking the heater vent and forcing you to use a tiny screen at arm's length. Some of this already exists in Bluetooth interfaces, but most of it does not. Here's what I envision: you download a Saab App for Android, BlackBerry, iOS, whatever, onto your phone, pair it to your car. You can choose a level of security that's warranted (your phone and key are your ID, or you need to enter a PIN, or a fingerprint, or pick an icon from a group of 24). That's it. At that point, the car knows how you like your mirrors to be adjusted, where you're going (if it's in your calendar), what cabin temperature you prefer, and what temperature you want in your house the moment you get home (no sense heating/cooling an empty house if you're 30 minutes away at a cafe). You can also turn all of that off and just drive. Your choice. Thylmuc,

I think you’re not seeing the full level of integration that’s possible.

Don’t think of the car’s display as another device, it’s an extension of your current device, with a better screen.
There’s no reason why the interface should be much different from your current phone, and why it shouldn’t switch to your spouse’s phone’s interface when s/he is driving.

As such, the car should be able to pull your calendar out of your phone (or out of the cloud using the logon that’s stored on your phone), associate meetings with mapped locations, weather info, parking info, etc. It should also have access to your music library, your contacts, your preferred mapping provider. No need to take the phone out of your pocket and attach it to a plastic bracket, blocking the heater vent and forcing you to use a tiny screen at arm’s length.

Some of this already exists in Bluetooth interfaces, but most of it does not.

Here’s what I envision: you download a Saab App for Android, BlackBerry, iOS, whatever, onto your phone, pair it to your car. You can choose a level of security that’s warranted (your phone and key are your ID, or you need to enter a PIN, or a fingerprint, or pick an icon from a group of 24). That’s it. At that point, the car knows how you like your mirrors to be adjusted, where you’re going (if it’s in your calendar), what cabin temperature you prefer, and what temperature you want in your house the moment you get home (no sense heating/cooling an empty house if you’re 30 minutes away at a cafe).

You can also turn all of that off and just drive. Your choice.

]]>
By: Anonymous http://inside.saab.com/is-the-internet-slowly-strangling-the-car-industry/#comment-4869 Anonymous Tue, 08 Nov 2011 07:58:00 +0000 http://inside.saab.com/?p=3733#comment-4869 Would I buy a phone without an Internet connection? No. Does your question imply a second one, i.e., would you then buy a car without Inzernet connection. If that's correct, my answer is: absolutely. Why? Because I have my phone with me all the time. And I am not inclined having to look after upgrading and learning yet another device. That is why I also decided to buy my next car without built-in navigation system. There's an app for that on my phone. IQon, as nice as it is, neglects the thinking if the internet generation. They want their data on a single device, or at least synchronised. It would be much better if Saab simply offered diverse tablet/phone mounts that could connect the car with said device, including car data and GPS position data transfer. Would I buy a phone without an Internet connection? No.

Does your question imply a second one, i.e., would you then buy a car without Inzernet connection. If that’s correct, my answer is: absolutely. Why? Because I have my phone with me all the time. And I am not inclined having to look after upgrading and learning yet another device. That is why I also decided to buy my next car without built-in navigation system. There’s an app for that on my phone.

IQon, as nice as it is, neglects the thinking if the internet generation. They want their data on a single device, or at least synchronised.

It would be much better if Saab simply offered diverse tablet/phone mounts that could connect the car with said device, including car data and GPS position data transfer.

]]>
By: Anonymous http://inside.saab.com/is-the-internet-slowly-strangling-the-car-industry/#comment-4868 Anonymous Tue, 08 Nov 2011 07:50:00 +0000 http://inside.saab.com/?p=3733#comment-4868 Interesting points! When you started the article, I actually thought you were up to something differently. Here it is: how will the next generation value cars at all? Will they still be a status symbol in line with bigger is better. Or will the younger ones prefer a well equipped and stylish Fiat 500 over a vanilla 9-5? I see strong indications for that happening. And Saab is not in a good position for such a future. Interesting points! When you started the article, I actually thought you were up to something differently. Here it is: how will the next generation value cars at all? Will they still be a status symbol in line with bigger is better. Or will the younger ones prefer a well equipped and stylish Fiat 500 over a vanilla 9-5? I see strong indications for that happening.

And Saab is not in a good position for such a future.

]]>
By: Anonymous http://inside.saab.com/is-the-internet-slowly-strangling-the-car-industry/#comment-4865 Anonymous Tue, 08 Nov 2011 01:32:00 +0000 http://inside.saab.com/?p=3733#comment-4865 I like to drive my SAAB , it's where I decompress , No radio, no internet , a Map / Atlas and off I go I don't care for any distraction . I carry a cell fone but that is for safety not  to connect . That is what I 1st loved about a SAAB , the way it drives and still do to this day . However thats just me were all differant .  I like to drive my SAAB , it’s where I decompress , No radio, no internet , a Map / Atlas and off I go I don’t care for any distraction . I carry a cell fone but that is for safety not  to connect . That is what I 1st loved about a SAAB , the way it drives and still do to this day . However thats just me were all differant . 

]]>
By: Anonymous http://inside.saab.com/is-the-internet-slowly-strangling-the-car-industry/#comment-4863 Anonymous Tue, 08 Nov 2011 01:12:00 +0000 http://inside.saab.com/?p=3733#comment-4863 If I buy pencil on-line does it make me an artist ? If I buy pencil on-line does it make me an artist ?

]]>
By: Anonymous http://inside.saab.com/is-the-internet-slowly-strangling-the-car-industry/#comment-4846 Anonymous Mon, 07 Nov 2011 16:24:00 +0000 http://inside.saab.com/?p=3733#comment-4846 Would you buy a phone that's not internet-connected? Cost shouldn't be a deterrent once Saab starts shipping their IQon (Android) interface. The extra features are all software (provided the internet connection goes through your Bluetooth phone), and most of that already exists (Google calendar, etc). The hard part is putting it all together in a way that doesn't suck. Also, given the fact that Saab has had only a few distinct radio/SID interfaces in the past 20 years, it wouldn't be too difficult to sell a kit for used cars. Would you buy a phone that’s not internet-connected?

Cost shouldn’t be a deterrent once Saab starts shipping their IQon (Android) interface. The extra features are all software (provided the internet connection goes through your Bluetooth phone), and most of that already exists (Google calendar, etc). The hard part is putting it all together in a way that doesn’t suck.

Also, given the fact that Saab has had only a few distinct radio/SID interfaces in the past 20 years, it wouldn’t be too difficult to sell a kit for used cars.

]]>
By: Anonymous http://inside.saab.com/is-the-internet-slowly-strangling-the-car-industry/#comment-4843 Anonymous Mon, 07 Nov 2011 15:56:00 +0000 http://inside.saab.com/?p=3733#comment-4843 You have a good point, but your concluding line is flawed. Belonging to the internet generation myself I still won't buy a connected car in the foreseeable future - I simply can't afford it, used cars is my only option. And older, wealthier people probably won't buy it either. Those who are not flat out afraid of new technology are still very likely to don't see the point of it, and even if they do, they won't value it that highly. In the end, a lot of people will rather buy a perfectly normal car instead of one that makes good use of an internet connection. So who would buy such a car? Well, except for the older audience valuing safety and comfort, I'd say it's the classic Saab audience. Not old, not young, but middle-aged people with reasonably good economies and a love for things that are a little special. I would say that "Nobody does that right now" is the perfect argument for Saab to do it. You have a good point, but your concluding line is flawed. Belonging to the internet generation myself I still won’t buy a connected car in the foreseeable future – I simply can’t afford it, used cars is my only option.

And older, wealthier people probably won’t buy it either. Those who are not flat out afraid of new technology are still very likely to don’t see the point of it, and even if they do, they won’t value it that highly.

In the end, a lot of people will rather buy a perfectly normal car instead of one that makes good use of an internet connection.

So who would buy such a car? Well, except for the older audience valuing safety and comfort, I’d say it’s the classic Saab audience. Not old, not young, but middle-aged people with reasonably good economies and a love for things that are a little special.

I would say that “Nobody does that right now” is the perfect argument for Saab to do it.

]]>
By: Anonymous http://inside.saab.com/is-the-internet-slowly-strangling-the-car-industry/#comment-4842 Anonymous Mon, 07 Nov 2011 14:57:00 +0000 http://inside.saab.com/?p=3733#comment-4842 There's more to this shift than just the internet. Insurance has gone up above inflation every one of the 25 years that I've been driving (I'm about the same age as you). Paying for insurance used to be an afterthought; it's now more expensive than a used car. That's serious change, and I sympathize with younger drivers who can't run a car. On the other hand, the internet is a good thing for niche brands such as Saab. There's lots of information available now that was hard to get in the past. Sure, most is uninformed opinion, but there's also service manuals, parts catalogs, real owners, etc... What can Saab do? Don't fight it. Don't lock-in users. IQon is a great move, but why aren't the aforementioned parts catalogs and service manuals online (and linked to dealers' sites so I can order genuine parts)? Why is it that only dealers can read service codes? Why do I have to "upgrade" my entire car to listen to MP3s? Why can't I search for a manual 9-5 in red or green on saab.com? Don't pretend that you can sell a car that doesn't know about the kid's soccer game on Thursday, the freezing rain up ahead, or where to find a wet-dry vacuum at two o'clock in the morning. The internet generation doesn't want to hear excuses. All of these points add-up to basic internet-era functionality. Some may argue that "nobody does that right now," but nobody sold a touch-screen phone five years ago... Being ahead of the game counts for a lot, because customers won't buy unconnected cars once they've seen the future. There’s more to this shift than just the internet. Insurance has gone up above inflation every one of the 25 years that I’ve been driving (I’m about the same age as you). Paying for insurance used to be an afterthought; it’s now more expensive than a used car. That’s serious change, and I sympathize with younger drivers who can’t run a car.

On the other hand, the internet is a good thing for niche brands such as Saab. There’s lots of information available now that was hard to get in the past. Sure, most is uninformed opinion, but there’s also service manuals, parts catalogs, real owners, etc…

What can Saab do?
Don’t fight it. Don’t lock-in users. IQon is a great move, but why aren’t the aforementioned parts catalogs and service manuals online (and linked to dealers’ sites so I can order genuine parts)? Why is it that only dealers can read service codes? Why do I have to “upgrade” my entire car to listen to MP3s? Why can’t I search for a manual 9-5 in red or green on saab.com?

Don’t pretend that you can sell a car that doesn’t know about the kid’s soccer game on Thursday, the freezing rain up ahead, or where to find a wet-dry vacuum at two o’clock in the morning. The internet generation doesn’t want to hear excuses.

All of these points add-up to basic internet-era functionality. Some may argue that “nobody does that right now,” but nobody sold a touch-screen phone five years ago… Being ahead of the game counts for a lot, because customers won’t buy unconnected cars once they’ve seen the future.

]]>
By: Anonymous http://inside.saab.com/is-the-internet-slowly-strangling-the-car-industry/#comment-4839 Anonymous Mon, 07 Nov 2011 09:54:00 +0000 http://inside.saab.com/?p=3733#comment-4839 The Internet will certainly change the car industry and I think it will open up incredible opportunities for a small niche manufacturer such as SAAB. The challenge is to recognize the opportunity and be able to act on it. Just imagine what would happen if the sales moved to the Internet? Suddenly it would not matter how many resellers you have, it would be just as easy to buy a SAAB as buying a Toyota. There is also a trend towards multi-brand service and repair companies. Again - not more difficult to service a SAAB than a Toyota. Parts can now be shipped to any place around the world in just days, again a big benefit for a small brand. As the car market matures around the word consumers want to be more individualistic, again a trend in SAABs direction. How will SAAB play it cards to take advantage of these trends? The Internet will certainly change the car industry and I think it will open up incredible opportunities for a small niche manufacturer such as SAAB. The challenge is to recognize the opportunity and be able to act on it. Just imagine what would happen if the sales moved to the Internet? Suddenly it would not matter how many resellers you have, it would be just as easy to buy a SAAB as buying a Toyota. There is also a trend towards multi-brand service and repair companies. Again – not more difficult to service a SAAB than a Toyota. Parts can now be shipped to any place around the world in just days, again a big benefit for a small brand. As the car market matures around the word consumers want to be more individualistic, again a trend in SAABs direction.

How will SAAB play it cards to take advantage of these trends?

]]>