Welcome to the world of Saab ! Register
Results 1 to 2 of 2
  1. #1

    Join Date
    02 Aug 2023
    Location
    Porto, Portugal
    Posts
    3
    Saab(s)
    SAAB 95 SW 1.9 TiD; SAAB 93 SW 1.9 TTiD

    Do not buy from RBM Performance. They are not serious or honest...

    On December 19, 2022 I bought online two parts for my automobile (1) handbrake handle kit for saab 9.3; and 2) Plastic doors handle covers kit for saab 9.3) for a total value of ?196.75. Both were made by 3d printing and were of bad quality. They were placed in my car and over time they suffered irreparable damage: warp and crack (see enclosed photos). I made the complaint through the means available on the RBM website and an exchange of emails began, but with responses very spaced out in time and in quantity. In an initial phase, they recognized the problem and were ready to solve it, even saying that I would be reimbursed for the amount spent. However, time has passed and they don't answer my emails.
    It seems RBM is not serious...photos_RBM.pdf

  2. #2

    Join Date
    02 Aug 2023
    Location
    Porto, Portugal
    Posts
    3
    Saab(s)
    SAAB 95 SW 1.9 TiD; SAAB 93 SW 1.9 TTiD
    After filing a complaint at the European Consumer Center and after showing the case on several SAAB forums I was refunded. RBM didn't deign to speak to me, but they gave me my money back. It was difficult, but it was!!!!!!!!!
    Note: I don't know if there was any cause/effect relationship between the complaints I made (and I warned them that I was going to do so...) and the refund...

 

 

Similar Threads

  1. suspension performance
    By Paamf in forum Tech Talk
    Replies: 1
    Last Post: 24 July 2014, 13:26
  2. High performance radiator?
    By walawala in forum Saab 9-5 (1998-2009)
    Replies: 0
    Last Post: 23 March 2014, 15:33
  3. 9-4x Performance
    By david in forum Saab 9-4X (2011-2012)
    Replies: 16
    Last Post: 26 July 2012, 03:53
  4. Need your help finding performance exhaust
    By Wats_SAAB in forum Saab 9-3 (2003-2014)
    Replies: 9
    Last Post: 03 March 2012, 18:37
  5. Performance and top speed
    By SaabWorld in forum Diagnostics and documentation
    Replies: 0
    Last Post: 29 May 2011, 15:55

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
All times are GMT. The time now is 18:18.
Powered by vBulletin® Version 4.2.5
Copyright © 2024 vBulletin Solutions Inc. All rights reserved.